Shipping Policy
At Saffron Health Sciences, we are committed to providing efficient and reliable delivery services for your order. Below is a detailed overview of our shipping process:
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Domestic Shipping Rates and Estimates
We offer free standard shipping on all domestic U.S. orders.
Shipping options and estimated delivery times:
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Order Handling Time: 0–1 business days
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Order Cutoff Time: 4:00 PM (Eastern Standard Time) for same-day shipping
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Transit Time: 2–5 business days
International Shipping
We currently ship to select international destinations. Shipping charges and delivery times vary based on location and will be calculated at checkout. Customers are responsible for any customs duties or import taxes.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become available.
Lost Packages
If your package is marked as delivered but you haven’t received it, please:
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Verify the shipping address provided at checkout.
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Check all possible delivery locations at your residence.
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Ask neighbors or household members if they accepted the package.
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Contact the carrier with your tracking number to initiate a claim.
If the package is officially declared lost, contact us with your order number. We’ll gladly reship your order or issue a refund, depending on your preference.
Contact Us
If you have any questions or need assistance, please contact us at:
📧 Email: info@saffronhealthsci.com
Thank you for choosing Saffron Health Sciences. We appreciate your trust and look forward to serving you.